SERCAL TERMS AND CONDITIONS OF SALE

1. General Terms These Invoice Terms and Conditions govern all purchases made from Sercal. By making a purchase, the customer agrees to comply with these terms.

2. Payment Terms

• All invoices are due according to the agreed-upon terms specified on the invoice.
• Accepted payment methods: Credit/Debit Cards, Bank Transfers, and other approved methods.
• Customers on credit terms must adhere to the agreed payment schedule.

3. Late Payments and Fees

• Payments not received by the due date will incur a late fee of 1.5% per month on the outstanding balance or the maximum amount permitted by law.
• Accounts past due 30 days may be placed on hold, preventing further purchases.
• Accounts past due 60 days may be sent to collections, and the customer is responsible for any collection costs, legal fees, and other expenses incurred.

4. Disputed Invoices

• Any disputes must be reported within 7 days of receipt of the invoice.
• Failure to dispute within this period constitutes acceptance of the charges.
• Disputed amounts do not exempt customers from paying undisputed portions of the invoice.

5. Order Cancellations and Refunds

• Orders canceled after invoicing may be subject to a restocking fee.
• Refunds or credits are issued at the discretion of Sercal and may be subject to processing fees.

6. Governing Law

• These terms are governed by the laws of the State of California, USA.
• Any disputes shall be resolved through mediation or arbitration before litigation.

7. Contact Information For any inquiries regarding invoices, payments, or account status, contact us at:

• Email: info@sercal.com
• Phone: 619-466-0086
• Address: 2746 Loker Avenue W, Carlsbad, CA 92010